The policy and terms apply for the properties stated below:

• Far East Village Hotel Tokyo, Asakusa - with billing entity as Far East Hospitality Management Japan Kabushiki Kaisha (Toshida Building 3F, 1-6-11 Ginza, Chuo-ku, Tokyo, Japan, phone number at 0335385846) and representative as Arthur Kiong, selling at https://www.fareasthospitality.com/Hotels/Far-East-Village-Hotel-Tokyo-Asakusa

• Far East Village Hotel Tokyo, Yokohama - with billing entity as Sakuragicho Hospitality Corporation (6-90-1 Onoecho, Naka-ward, Yokohama city, Japan, phone number at 0452324476) with representative as Jonathan James Yong Ze Ng, selling at https://www.fareasthospitality.com/Hotels/Far-East-Village-Hotel-Yokohama

When you make a reservation using this website, the reservation is confirmed when the information about the completion of the reservation is displayed on the screen.

In the case of advance payment by credit card, the reservation will be confirmed when the credit card payment is completed.

Compensation for services: Depends on each accommodation plan. For details, please refer to the accommodation plan details page.

Settlement method: Depends on each accommodation plan. For details, please refer to the accommodation plan details page.

Payment in advance by credit card: Payment by credit card upon completion of online reservation.

In the case of prepayment, the following information will be sent by e-mail after the reservation is confirmed.

(1) The name and address of the service provider

(2) The name, address, and telephone number of the service provider: These are listed at the end of the e-mail.

The amount of money received: The amount of money received will be indicated in the e-mail.

The name, address, and telephone number of the Service Provider: The name, address, and telephone number of the Service Provider

Type of service offered: The name of the accommodation plan will be indicated in the e-mail.

Time of service provision: The scheduled date of stay will be indicated in the e-mail.

Cancellation fee: The conditions vary depending on the accommodation plan.

For more information, please refer to the details page of the accommodation plan for advance payment.